Effective Date: January 15, 2025
We collect information you provide directly to us, including your name, email address, and payment information when you create an account. We also collect uploaded audio and video files, which are processed and automatically deleted after 1 day.
We use your information to: provide and improve our services; process your uploaded files using AI technology; manage your subscription and billing; send you service-related communications; and respond to your support requests.
All uploaded audio and video files are stored temporarily for processing purposes only. Files are automatically deleted from our servers after 1 day to ensure your privacy and manage storage efficiently. Processed outputs (transcripts, highlights, XML files) are retained until you delete them or close your account.
We use third-party services to provide our platform: Clerk for authentication and user management; Stripe for payment processing; AI service providers for content analysis and transcription. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure file storage with automatic deletion, and regular security audits. However, no method of transmission over the internet is 100% secure.
You have the right to: access, update, or delete your personal information; export your data in a portable format; opt out of marketing communications; close your account at any time. When you close your account, all your data, including uploaded files and processed outputs, will be permanently deleted.
We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and maintain your session. You can control cookie preferences through your browser settings.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Pocket Producer is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@pocketproducer.ai